Accessibility

1. What we are working toward

The Boundary Stone should be usable by everyone, including people who use screen readers, keyboard navigation, voice control, or magnification. We work toward the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our standard.

We say working toward deliberately. We have not had a formal accessibility audit, so we are not claiming conformance we have not measured. Buying a home is a decision nobody should be shut out of by a website, and we would rather tell you where we actually stand than print a badge.

2. If something here does not work for you

Email helpdesk@theboundarystone.com and tell us what you were trying to do and what happened. A person reads that address.

We will do two things: help you directly, so you get the property or community information you were after in a format that works for you, and fix the underlying problem so the next person does not hit it. If you would rather give us a phone number and have us call you, say so and we will.

You do not need to identify a technical cause, use any particular wording, or know which guideline is involved. "I use a screen reader and I cannot get past the search box" is a complete and useful report.

3. Content that comes from other people

Some of what you see on this site was produced by someone else: listing photographs and descriptions submitted by brokerages, scanned community documents recorded by associations, and map data from open sources. Scanned documents in particular are often images of paper and may not carry machine-readable text.

We do not control how that material was produced, but that is not your problem to solve. Ask us and we will provide an accessible alternative — including reading a community's recorded rules to you or sending them in a format your software can handle.

4. Known limitations

Two parts of the service are harder to use without sight, and we would rather name them than let you discover them: the map view, which is inherently visual, and scanned governing documents as described above. In both cases the same information is available another way — search results are a complete list without the map, and we will provide document contents on request.

5. This page will change

Accessibility is not a project that finishes. As we audit and improve the site we will update this page, including this list of known limitations. If something you reported is fixed, we will tell you.